Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days after payment confirmation.

Shipping Time We ship worldwide from our fulfillment partner (CJ Dropshipping). Estimated delivery time is 6 -12 business days depending on your location and customs processing.

Delivery times are estimates and may vary due to factors outside our control. If your order hasn't arrived within 20 business days, please contact us at support@terracube.shop.

Shipping Cost Shipping is free on all orders — the cost is included in the product price.

Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number at support@terracube.shop so you can monitor your delivery.

Delays Delivery times are estimates and may vary due to customs clearance, holidays, or other factors outside our control. If your order hasn't arrived within 20 business days, please contact us at support@terracube.shop.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at support@terracube.shop within 7 days of the expected delivery date and we will resolve the issue promptly.